Browsing by Author Low, Brendan Shun Wei
Showing results 1 to 1 of 1
| Issue Date | Title | Author(s) | |
|---|---|---|---|
 | 2002 | 10 task retail service process : a model of customer service excellence | Low, Brendan Shun Wei; Tey, Jack Kie; Siregar Sherwin Parulian Tien |