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Venkatapparao Mummalaneni
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Showing results 1 to 3 of 3
Issue Date
Title
Author(s)
1997
Relationship development in insurance selling : a script-theoretic approach.
Tan, Jan Ai Kiang.
1999
Role of GuanXi in buyer-seller relationships in China : an empirical examination.
Li, Jenny Feng.
1996
Service quality in the banking industry.
Tan, Chee Khiong.
;
Goh, Don Tech Hua.
;
Lee, Christopher Sek Leong.