Academic Profile : Faculty

Mr Michael Tan Yong Heng.jpg picture
Mr Tan Yong Heng
Senior Lecturer, College of Business (Nanyang Business School) - Division of Information Technology & Operations Management
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Michael joined the Nanyang Business School in 2021. Before joining NTU, he taught at the Institute of Systems Science, National University of Singapore for more than ten years. He taught Business Analysis, Business Process Management, Agile Software Development, Robotics Process Automation and User Experience Design courses.

Before his teaching career, he had over 10 years of industry experience in software development, business analysis and project management. The projects he developed included:
• Digitalisation of a local bank’s data, which involved the publishing of mainframe data onto the web
• Implementation of a Tax Management System for an African government
• Implementation of a Web Registration System for an IMF World Bank meeting
• He was also the head of an IT department of a government agency during his time in the industry.

He obtained his Bachelor of Computer Science and Master of Business Administration from the National University of Singapore.
Robotics Process Automation (RPA), Intelligent Automation, Business Process Automation, Artificial Intelligence
 
  • Enhancing Inclusive Pedagogy through Understanding NTU Students' Perceptions and Experiences in Specific Learning Contexts
  • Exploring classroom practices that affect student wellbeing
Courses Taught
Robotics Process Automation (RPA), Artificial Intelligence