dc.contributor.authorHenderson, Joan C.
dc.identifier.citationHenderson, J. C. (2002). Cathay Pacific : flying through turbulent times. Singapore: The Asian Business Case Centre, Nanyang Technological University.en_US
dc.description.abstractAfter recovering from the Asian financial crisis at the end of the 1990s, Cathay Pacific was to confront a number of difficulties in 2001. Amid the growing competition amongst airline carriers worldwide, a long-standing dispute between the company and its pilots surfaced again in the middle of the year and resulted in flight delays and cancellations. Terrorist attacks in the USA in September 11 then had dramatic consequences for global air travel, leading to falls in demand and revenue. The case outlines these events and their consequences for Cathay Pacific's management and describes its responses, providing an insight into some of the challenges of airline operation in a period of uncertainty and its vulnerability to internal and external pressures. Period covered 2001 – 2002en_US
dc.format.extent9 p.en_US
dc.rights© 2002 Nanyang Technological University, Singapore.en_US
dc.titleCathay Pacific : flying through turbulent timesen_US
dc.typeCase Study
dc.contributor.researchAsian Business Case Centreen_US
dc.contributor.schoolCollege of Business (Nanyang Business School)en_US
dc.contributor.organizationCathay Pacificen_US

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