Quality management at the National Archives of Singapore
Quazi, Hesan A.
Date of Issue2003
College of Business (Nanyang Business School)
Asian Business Case Centre
National Archives of Singapore
In late 2000, Mr Pitt Kuan Wah, Director of the National Archives of Singapore (NAS), was in the position to implement an organisation-wide quality assurance system. His task was to assess and compare the following options: Singapore Quality Award for Business Excellence (SQA), ISO 9000, Six Sigma, to create in-house guidelines, and to select the most appropriate system to implement within the NAS. Period covered 2000
DRNTU::Business::Management::Total quality management
© 2003 Nanyang Technological University, Singapore.