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Title: Dengue-related information needs and seeking behavior of the general public in Singapore
Authors: Majid, Shaheen
Lin, Xinying
Ye, Hu
Tan, Hui Yik
Keywords: Dengue Fever
DRNTU::Social sciences::Communication
Information Needs
Issue Date: 2019
Source: Majid, S., Ye, H., Tan, H. Y., & Lin, X. (2019). Dengue-related information needs and seeking behavior of the general public in Singapore. Journal of Information Science Theory and Practice, 7(1), 17-28. doi:10.1633/JISTaP.2019.7.1.2
Series/Report no.: Journal of Information Science Theory and Practice
Abstract: Dengue infection is becoming a serious global health threat. Public awareness is a pre-requisite for the successful implementation of dengue prevention programs. The main purpose of this study was to investigate dengue-related information needs and seeking behavior of the general public in Singapore. Some areas covered by this study were: importance of dengue-related information needs, preferred channels for seeking information, and respondents' perceptions of using dengue-related information. A questionnaire was used for data collection and 152 individuals participated in this study. Data analysis showed that the most sought after information concerned: dengue-related medicines, primary symptoms of dengue infection, and different possible treatments. The popular channels for seeking information were: websites of hospitals and other health agencies, the social media, television, and newspapers. Medical staff, such as doctors and nurses, were trusted for providing accurate information. Although credibility of social media was considered low, respondents were using it due to its easy accessibility. The findings of this study will be useful to government health departments in Singapore as well as in other countries suffering from dengue, hospitals, and public welfare agencies involved in public health awareness campaigns.
ISSN: 2287-9099
DOI: 10.1633/JISTaP.2019.7.1.2
Rights: © 2019 Shaheen Majid, Hu Ye, Hui Yik Tan, Lin Xinying. All JISTaP content is Open Access, meaning it is accessible online to everyone, without fee and authors’ permission. All JISTaP content is published and distributed under the terms of the Creative Commons Attribution License ( Under this license, authors reserve the copyright for their content; however, they permit anyone to unrestrictedly use, distribute, and reproduce the content in any medium as far as the original authors and source are cited. For any reuse, redistribution, or reproduction of a work, users must clarify the license terms under which the work was produced.
Fulltext Permission: open
Fulltext Availability: With Fulltext
Appears in Collections:WKWSCI Journal Articles

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