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Title: Comparative study on the perceived service level of EC House and QB House (T/S) in Singapore.
Authors: Choy, Chong Wah.
Kee, Sharon Jingfang.
Poh, Weijing.
Keywords: DRNTU::Business::Marketing::Customer services
Issue Date: 2007
Abstract: This comparative study make uses of the service performance model to investigate the difference in the perceived service level of two main no-frills Japanese concept haircut salons in Singapore, namely EC House and QB House (T/S).
Schools: Nanyang Business School 
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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