Please use this identifier to cite or link to this item:
|Title:||Comparative study on the perceived service level of EC House and QB House (T/S) in Singapore.||Authors:||Choy, Chong Wah.
Kee, Sharon Jingfang.
|Keywords:||DRNTU::Business::Marketing::Customer services||Issue Date:||2007||Abstract:||This comparative study make uses of the service performance model to investigate the difference in the perceived service level of two main no-frills Japanese concept haircut salons in Singapore, namely EC House and QB House (T/S).||URI:||http://hdl.handle.net/10356/10441||Rights:||Nanyang Technological University||Fulltext Permission:||restricted||Fulltext Availability:||With Fulltext|
|Appears in Collections:||NBS Student Reports (FYP/IA/PA/PI)|
Items in DR-NTU are protected by copyright, with all rights reserved, unless otherwise indicated.