Please use this identifier to cite or link to this item:
Full metadata record
DC FieldValueLanguage
dc.contributor.authorChen, Jian Hao.en_US
dc.contributor.authorLee, Wei Lin.en_US
dc.contributor.authorNg, Yvonne Pei Ling.en_US
dc.description.abstractThis report looks at the perceptions of corporate crisis of four local hoteliers belonging to the 5-star, luxury hotel segment in the local industry, and their hotels’ crisis management plans. It was found, through surveys and interviews, that they perceive corporate crisis as disruptions to normal operations and/or damage to hotel assets. Hence, a definition for corporate crisis was proposed based on their overall perspectives. Judging from the hoteliers’ crisis plans and managing practices, their hotels were generally well prepared for corporate crises, and they do place great emphasis on crisis management.en_US
dc.rightsNanyang Technological Universityen_US
dc.subjectDRNTU::Business::Management::Crisis management-
dc.titleHoteliers' perception of corporate crisis and crisis management in the Singapore hotel industry.en_US
dc.typeFinal Year Project (FYP)en_US
dc.contributor.supervisorHenderson, Joan C.en_US
dc.contributor.schoolCollege of Business (Nanyang Business School)en_US
item.fulltextWith Fulltext-
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)
Files in This Item:
File Description SizeFormat 
  Restricted Access
481.58 kBAdobe PDFView/Open

Page view(s) 10

checked on Oct 23, 2020

Download(s) 10

checked on Oct 23, 2020

Google ScholarTM


Items in DR-NTU are protected by copyright, with all rights reserved, unless otherwise indicated.