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Title: Quality assessment and measurement in Singapore
Authors: Chua, Alvin Poey Kiat
Lee, Hsiang Wei
Razali Karyeo
Keywords: DRNTU::Business::Management::Quality control
Issue Date: 1999
Abstract: This study explores the viability of assessing and measuring quality level in Singapore companies. Specifically, it analyses the issue of quantifying an overall level of quality performance of Singapore companies. A mathematical model, the ‘quality index’, is formulated based on data provided by Singapore Productivity and Standards Board (PSB). The data used comes from a modified/disguised database associated with the Quality Assessment Exercise (QAE).
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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