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|Title:||An importance/performance analysis of job satisfaction of rank-and-file employees in the hotel industry.||Authors:||Chew, Mun Wai.
Yeo, Kia Kia.
|Keywords:||DRNTU::Business::Management::Personnel management||Issue Date:||1998||Abstract:||Job satisfaction, as a strategic issue in human resource management, has recently emerged as a key thrust for controlling employee turnover rate and maintaining or improving profitability of a typical organization through enhanced employee performance. Job satisfaction of the rank-and-file employees of the hotel industry is of great concern. Drawing on past research, a proposal framework is constructed which links the different facets of job satisfaction of hotel rank-and-file staff to their overall feelings towards their job.||URI:||http://hdl.handle.net/10356/10878||Rights:||Nanyang Technological University||Fulltext Permission:||restricted||Fulltext Availability:||With Fulltext|
|Appears in Collections:||NBS Student Reports (FYP/IA/PA/PI)|
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