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Title: Role of mid-size corporate travel agencies in Singapore : a case study on diners world travel.
Authors: Chan, Jocelyn Gek Ching.
Lim, Ming Boon.
Lo, Li Wen.
Keywords: DRNTU::Business::Industries and labor
Issue Date: 1999
Abstract: We attempt to examine the role of the mid-size travel agencies in Singapore, on the aspects of technology, service attributes, service fees and direct selling. Specifically, we study the perceptive differences among three parties, namely corporate clients, operational staff and management, by using the case study method, with corporate travel as our main focus, as it is an area largely unexplored.
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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