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Title: IT amenities in Singapore hotels and business travellers' satisfaction.
Authors: Cheah, Sin Yi.
Goo, Yen Peng.
Tan, Lily.
Keywords: DRNTU::Business::Marketing::Customer services
Issue Date: 1998
Abstract: The objectives of this research are to measure the satisfaction and importance levels of the IT amenities in the Singapore hotel industry, to determine the relationship between demographic factors and business travellers' satisfaction level and last but not least, to provide recommendations to the hotels with regard to their future directions.
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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