Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/11013
Title: Customer satisfaction : case study on CARREFOUR.
Authors: Koh, Hwee Ming.
Tan, Hsu Ping.
Keywords: DRNTU::Business::Industries and labor
Issue Date: 2000
Abstract: This study is conducted to understand how foreign supermarket companies such as Carrefour are faring in their efforts to achieve customer satisfaction in Singapore. Carrefour is evaluated against the five factors which we believed would contribute towards determining the level of customer satisfaction among its customers.
URI: http://hdl.handle.net/10356/11013
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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