Please use this identifier to cite or link to this item:
https://hdl.handle.net/10356/11013| Title: | Customer satisfaction : case study on CARREFOUR. | Authors: | Koh, Hwee Ming. Tan, Hsu Ping. |
Keywords: | DRNTU::Business::Industries and labor | Issue Date: | 2000 | Abstract: | This study is conducted to understand how foreign supermarket companies such as Carrefour are faring in their efforts to achieve customer satisfaction in Singapore. Carrefour is evaluated against the five factors which we believed would contribute towards determining the level of customer satisfaction among its customers. | URI: | http://hdl.handle.net/10356/11013 | Schools: | Nanyang Business School | Rights: | Nanyang Technological University | Fulltext Permission: | restricted | Fulltext Availability: | With Fulltext |
| Appears in Collections: | NBS Student Reports (FYP/IA/PA/PI) |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| NBS-REPORTS_352.pdf Restricted Access | 223.09 kB | Adobe PDF | View/Open |
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