Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/11037
Title: Critical success factors of the CAAS passenger service charge system.
Authors: Kwek, Wee Heng.
Loong, Wei Chuen.
Tong, Chih Chong.
Keywords: DRNTU::Business::Industries and labor
Issue Date: 2000
Abstract: An examination into the success of the Passenger Service Charge System of the Civil Aviation Authority of Sinagpore using the DeLone & McLean's model of success and the CSF methodology.
URI: http://hdl.handle.net/10356/11037
Schools: Nanyang Business School 
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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