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|Title:||Feasibility of an external call center in Singapore.||Authors:||Tan, Esther Siok Yee.
Teo, Theresa Teng Teng.
Yim, Shin May.
|Keywords:||DRNTU::Business::Industries and labor||Issue Date:||2000||Abstract:||The success of call centers overseas has motivated us to research on the feasibility of external call centers in Singapore. We have done a thorough research in three main aspects: techonological, economic, and behavioural to come up with our conclusion.||URI:||http://hdl.handle.net/10356/11080||Rights:||Nanyang Technological University||Fulltext Permission:||restricted||Fulltext Availability:||With Fulltext|
|Appears in Collections:||NBS Student Reports (FYP/IA/PA/PI)|
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