Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/11080
Title: Feasibility of an external call center in Singapore.
Authors: Tan, Esther Siok Yee.
Teo, Theresa Teng Teng.
Yim, Shin May.
Keywords: DRNTU::Business::Industries and labor
Issue Date: 2000
Abstract: The success of call centers overseas has motivated us to research on the feasibility of external call centers in Singapore. We have done a thorough research in three main aspects: techonological, economic, and behavioural to come up with our conclusion.
URI: http://hdl.handle.net/10356/11080
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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