Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/11087
Title: User satisfaction of the Nanyang Technological University Library
Authors: Cheong, Shermeen Woon Teng
Neo, Coreen Jin Yee
Tan, Samuel Keng Wee
Keywords: DRNTU::Library and information science::Libraries::Academic libraries
Issue Date: 2000
Abstract: This study investigates four aspects (online services, non-online services, printed materials and communication) of satisfaction level of users of NTU library. Respondents consisted of academic staff, research staff and research students. Findings showed that while overall, respondents were satisfied with most of the services, their satisfaction varied when analysed separately according to their sample characteristics.
URI: http://hdl.handle.net/10356/11087
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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