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https://hdl.handle.net/10356/11087| Title: | User satisfaction of the Nanyang Technological University Library | Authors: | Cheong, Shermeen Woon Teng Neo, Coreen Jin Yee Tan, Samuel Keng Wee |
Keywords: | DRNTU::Library and information science::Libraries::Academic libraries | Issue Date: | 2000 | Abstract: | This study investigates four aspects (online services, non-online services, printed materials and communication) of satisfaction level of users of NTU library. Respondents consisted of academic staff, research staff and research students. Findings showed that while overall, respondents were satisfied with most of the services, their satisfaction varied when analysed separately according to their sample characteristics. | URI: | http://hdl.handle.net/10356/11087 | Schools: | Nanyang Business School | Rights: | Nanyang Technological University | Fulltext Permission: | restricted | Fulltext Availability: | With Fulltext |
| Appears in Collections: | NBS Student Reports (FYP/IA/PA/PI) |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| NBS-REPORTS_419.pdf Restricted Access | 149.8 kB | Adobe PDF | View/Open |
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