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|Title:||Service quality in supermarkets||Authors:||Ang, Li Chia
Oh, April Lay Yen
|Keywords:||DRNTU::Business::Marketing::Customer services||Issue Date:||2000||Abstract:||Examines the factors affecting the perception of service quality as a result of queue waits in supermarkets.||URI:||http://hdl.handle.net/10356/11159||Rights:||Nanyang Technological University||Fulltext Permission:||restricted||Fulltext Availability:||With Fulltext|
|Appears in Collections:||NBS Student Reports (FYP/IA/PA/PI)|
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