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Title: Service quality in supermarkets
Authors: Ang, Li Chia
Oh, April Lay Yen
Yeo, Wanxin
Keywords: DRNTU::Business::Marketing::Customer services
Issue Date: 2000
Abstract: Examines the factors affecting the perception of service quality as a result of queue waits in supermarkets.
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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