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Title: Analysis of the service quality of SLRT from the commuters' perspective.
Authors: See Toh, Khan Horng.
Teo, Kai Hiong.
Cheng, Boon Khee.
Keywords: DRNTU::Business::Public relations
Issue Date: 2001
Abstract: The study is to perform an analysis of the service quality of SLRT from the perspective of the commuters by identifying the dimensions that would contribute to the overall satisfaction of the passengers.
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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