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Title: Ways local Internet Service Providers can better meet consumers' needs.
Authors: Seow, Yunn Shyan.
Tan, Sze Quin.
Tang, Hwee Ting.
Keywords: DRNTU::Business::Industries and labor
Issue Date: 2001
Abstract: This project seeks to explore the ways local ISPs can better meet Customers' needs. We aim to identify the significant factors that customers look for when choosing an ISP, to determine the factors that affect their satisfaction level of services provided by the ISPs and to recommend strategies that ISPs should adopt in order to stay competitive in the future.
Schools: Nanyang Business School 
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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