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Title: Dimension, antecedents and consequences of emotional labour in different types of restaurants in Singapore.
Authors: Goh, Iris Mei Nee.
Foo, Darienna Sui Ne.
Wong, Pei Shi.
Keywords: DRNTU::Business::General::Social aspects
Issue Date: 2001
Abstract: An adapted model of emotional labour by Feldman and Morris (1996) is used to study the emotional labour of waiters and waitresses in Singapore.
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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