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|Title:||Dimension, antecedents and consequences of emotional labour in different types of restaurants in Singapore.||Authors:||Goh, Iris Mei Nee.
Foo, Darienna Sui Ne.
Wong, Pei Shi.
|Keywords:||DRNTU::Business::General::Social aspects||Issue Date:||2001||Abstract:||An adapted model of emotional labour by Feldman and Morris (1996) is used to study the emotional labour of waiters and waitresses in Singapore.||URI:||http://hdl.handle.net/10356/11577||Rights:||Nanyang Technological University||Fulltext Permission:||restricted||Fulltext Availability:||With Fulltext|
|Appears in Collections:||NBS Student Reports (FYP/IA/PA/PI)|
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