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Title: Expectations and perceptions of Starhub's mobile services.
Authors: Foo, Amanda Chin Yin.
Ong, Yun Yun.
Teo, Wee Wee.
Keywords: DRNTU::Business::Industries and labor
DRNTU::Business::Industries and labor
Issue Date: 2001
Abstract: A research on the expectations and perceptions of Starhub's mobile services, using the SERVQUAL Model as a basis. Includes analysis of areas of research and some suggestions for further improvements.
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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