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Title: Negative outcomes of ICT use at work : meta-analytic evidence and the role of job autonomy
Authors: Karimikia, Hadi
Singh, Harminder
Joseph, Damien
Keywords: Business::Information technology::Management of information systems
Issue Date: 2020
Source: Karimikia, H., Singh, H., & Joseph, D. (2020). Negative outcomes of ICT use at work : meta-analytic evidence and the role of job autonomy. Internet Research, 31(1), 159-190. doi:10.1108/INTR-09-2019-0385
Journal: Internet Research
Abstract: Individuals can improve their task performance by using information and communications technology (ICT). However, individuals who use ICT may also suffer from negative outcomes, such as burnout and anxiety, which lead to poorer performance and well-being. While re-searchers have studied the positive outcomes of ICT use in the aggregate, the same has not been done for negative outcomes. This study uses a meta-analysis to examine the relationship between ICT use and negative outcomes, and the influence of job autonomy, or the level of dis-cretion an individual has in conducting his/her job, on ICT use and the negative outcomes of ICT use. Job autonomy is relevant because a higher level of job autonomy allows individuals to decide how, how often, and when they will use ICT that is causing negative outcomes for their work. The results of the meta-analysis revealed that ICT use increased negative job outcomes and that, unexpectedly, autonomy exacerbated this effect. The paper concludes with a discus-sion of the possible reasons for this finding and suggestions for future research.
ISSN: 1066-2243
DOI: 10.1108/INTR-09-2019-0385
Rights: © 2020 Emerald Publishing Limited. All rights reserved. This paper was published in Internet Research and is made available with permission of Emerald Publishing Limited.
Fulltext Permission: open
Fulltext Availability: With Fulltext
Appears in Collections:NBS Journal Articles

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