Please use this identifier to cite or link to this item:
Title: Leniency bias in subjective performance evaluation : contextual uncertainty and prior employee performance
Authors: Gong, Na
Boh, Wai Fong
Wu, Anne
Kuo, Tsuilin
Keywords: Business::Industries and labor
Issue Date: 2019
Source: Gong, N., Boh, W. F., Wu, A. & Kuo, T. (2019). Leniency bias in subjective performance evaluation : contextual uncertainty and prior employee performance. Emerging Markets Finance and Trade, 57(8), 2176-2190.
Project: RG144-15
Journal: Emerging Markets Finance and Trade
Abstract: This study examines the influence of contextual uncertainty on leniency biases exhibited in supervisors’ ratings of employees. We conduct a field study examining the performance evaluation of employees in two organizations in China over a four-year period. We focused on two key contextual factors that affect supervisors’ uncertainty in evaluating employees’ performance: supervisors’ span of control and employees’ job non-routineness. Our results show that different forms of uncertainty (supervisor span of control vs. job non-routineness) influence leniency bias, and they moderate prior employee performance on leniency bias in different ways. The study of leniency bias over a longitudinal period in two separate organizations provides a rare opportunity for examining the effect of context on leniency bias, compared to current studies on leniency bias, which tend to focus on lab settings or a single organization.
ISSN: 1540-496X
DOI: 10.1080/1540496X.2019.1660161
Rights: This is an Accepted Manuscript of an article published by Taylor & Francis in Emerging Markets Finance and Trade on 19 September 2019, available online:
Fulltext Permission: embargo_20221231
Fulltext Availability: With Fulltext
Appears in Collections:NBS Journal Articles

Files in This Item:
File Description SizeFormat 
Leniency Bias in Subjective Performance Evaluation Contextual Uncertainty and Prior Employee Performance.pdf
  Until 2022-12-31
668.43 kBAdobe PDFUnder embargo until Dec 31, 2022

Page view(s)

Updated on Jan 24, 2022

Google ScholarTM




Items in DR-NTU are protected by copyright, with all rights reserved, unless otherwise indicated.