Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/150941
Title: Singapore's road to normalization : an evaluation of the Singapore government's COVID-19 crisis communication efforts
Authors: Pong, Candelyn Yu
Keywords: Social sciences::Political science
Issue Date: 2021
Publisher: Nanyang Technological University
Source: Pong, C. Y. (2021). Singapore's road to normalization : an evaluation of the Singapore government's COVID-19 crisis communication efforts. Final Year Project (FYP), Nanyang Technological University, Singapore. https://hdl.handle.net/10356/150941
Abstract: This paper analyzes the Singapore government’s COVID-19 crisis communication efforts in the eyes of Singaporean youths. Through a mixed-methods sequential explanatory design, this paper evaluates the satisfaction levels and limitations pertaining to the COVID- 19 measures implemented and the effectiveness and adequacy of the government’s communication with Singapore residents. The findings reveal that while participants were generally satisfied with the government’s crisis communication efforts, a significant number of them pointed out a key weakness in the government’s communication in the area of empathy-the government has not done enough in this aspect. Therefore, it is recommended that the Singapore government plays a more active role in the community so as to better understand the concerns and needs of Singapore residents and help to reduce some of the implementation gaps between the COVID-19 policies introduced and the actual effects of these policies.
URI: https://hdl.handle.net/10356/150941
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:SSS Student Reports (FYP/IA/PA/PI)

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