Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/152592
Title: The value of questions in organizing : reconceptualizing contributions to online public information goods
Authors: Bighash, Leila
Oh, Poong
Fulk, Janet
Monge, Peter
Keywords: Social sciences::Communication
Issue Date: 2017
Source: Bighash, L., Oh, P., Fulk, J. & Monge, P. (2017). The value of questions in organizing : reconceptualizing contributions to online public information goods. Communication Theory, 28(1), 1-21. https://dx.doi.org/10.1111/comt.12123
Journal: Communication Theory
Abstract: In contrast to previous research that treats question‐askers as free‐riders, this article conceptualizes questions and information requests as important forms of contribution to generating online public information goods. By requesting information, individuals make visible an informational need, calling for attention from those who may be able to fulfill that need and alerting those who share that need. Communicating questions can result in groups forming around particular shared interests, giving rise to permeable group boundaries that distinguish the interested from others. Such groups continue or even grow if new information needs are introduced. Once all information needs are fulfilled, the group will eventually dissolve, leaving their informational assets as public goods for the whole community.
URI: https://hdl.handle.net/10356/152592
ISSN: 1050-3293
DOI: 10.1111/comt.12123
Rights: This is a pre-copyedited, author-produced version of an article accepted for publication in Communication Theory following peer review. The version of record [Bighash, L., Oh, P., Fulk, J., & Monge, P. (2017). The value of questions in organizing : reconceptualizing contributions to online public information goods. Communication Theory, 28(1), 1-21 is available online at http://doi.org/10.1111/comt.12123.
Fulltext Permission: open
Fulltext Availability: With Fulltext
Appears in Collections:WKWSCI Journal Articles

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