Please use this identifier to cite or link to this item:
Title: Positive and negative impacts of COVID-19 in digital transformation
Authors: Subramaniam, Radhakrishnan
Singh, Satya P.
Padmanabhan, Parasuraman
Gulyás, Balázs
Plakkeel, Prashobhan
Sreedharan, Raja
Keywords: Science::Medicine
Issue Date: 2021
Source: Subramaniam, R., Singh, S. P., Padmanabhan, P., Gulyás, B., Plakkeel, P. & Sreedharan, R. (2021). Positive and negative impacts of COVID-19 in digital transformation. Sustainability, 13(16), 9470-.
Project: ADH-11/2017-DSAIR 
Journal: Sustainability 
Abstract: This study was designed to research the impact of pandemic situations such as COVID-19 in digital transformation (DT). Our proposed study was designed to research whether COVID-19 is a driver of digital transformation and to look at the three most positive and negative DT disruptors. Our study suggests that COVID-19 is a driver of digital transformation, since 94 percent of respondents agreed that COVID-19 is a driver of DT. The second phase of our study shows that technology, automation, and collaboration (TAC) is the most positive significant factor which enables work from anywhere (WFA) (or work from home) arrangements and also leads to the third positive factor of a work-life balance (WLB). The top three negative factors are no work-life balance (NWL), social employment issues (SEI), and data security and technology issues (DST). The negative factors show a contradictory result since NWL is the most negative factor, even though WLB is the third most positive factor. While the pandemic situation is leading to a positive situation for economies and organizations at a micro level, the negative impacts, which will affect overall economic growth as well as social, health, and wealth wellbeing, need to be kept in mind. The motivation of this study was to research positive and negative effects of COVID-19 on DT, since COVID-19 is impacting everyone and everyday life, including businesses. Our study developed a unique framework to address both positive and negative adoption. Our study also highlights the need for organizations and the economy to establish mitigation plans, as the pandemic has already been disrupting the entire world for the past three quarters.
ISSN: 2071-1050
DOI: 10.3390/su13169470
Schools: Lee Kong Chian School of Medicine (LKCMedicine) 
Research Centres: Cognitive Neuroimaging Centre (CoNiC)
Rights: © 2021 The Author(s). Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https:// 4.0/).
Fulltext Permission: open
Fulltext Availability: With Fulltext
Appears in Collections:LKCMedicine Journal Articles

Files in This Item:
File Description SizeFormat 
sustainability-13-09470-v2.pdf3.37 MBAdobe PDFThumbnail

Citations 20

Updated on Apr 18, 2024

Web of ScienceTM
Citations 20

Updated on Oct 30, 2023

Page view(s)

Updated on Apr 21, 2024

Download(s) 20

Updated on Apr 21, 2024

Google ScholarTM




Items in DR-NTU are protected by copyright, with all rights reserved, unless otherwise indicated.