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Title: Automated decision-making, digital inclusion and intersectional disabilities
Authors: Goggin, Gerard
Soldatić, Karen
Keywords: Social sciences::Communication
Issue Date: 2022
Source: Goggin, G. & Soldatić, K. (2022). Automated decision-making, digital inclusion and intersectional disabilities. New Media and Society, 24(2), 384-400.
Journal: New Media and Society
Abstract: Disability is a long-standing area of digital inclusion finally emerging out of the shadows. In this article, we argue that a critical understanding of digital media from the perspectives of disability and intersectionality will offer generative insights for framing the terms and agenda of digital inclusion in the next decade. With a focus on the area of automated decision-making (ADM) in social and welfare services, we reflect upon the controversial 2015–2020 Australian government programme widely known as ‘Robodebt’ that recovers putative debts from support recipients – and we discuss implications for Indigenous Australians with disabilities in particular. We contrast the ‘Robodebt’ programme with explicit digital inclusion policy on disability in Australia, noting that such digital inclusion policy does not specifically acknowledge yet alone address ADM or other aspects of automation. Here, there is a major opportunity for overdue acknowledgement of disability and intersectionality to spur and shape an affirmative and just agenda on people with disabilities’ digital inclusion, ADM and other associated areas of automated technologies.
ISSN: 1461-4448
DOI: 10.1177/14614448211063173
Rights: © 2022 The Author(s). All rights reserved.
Fulltext Permission: none
Fulltext Availability: No Fulltext
Appears in Collections:WKWSCI Journal Articles

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