Please use this identifier to cite or link to this item:
Full metadata record
DC FieldValueLanguage
dc.contributor.authorLi, Xueen_US
dc.contributor.authorYuen, Kum Faien_US
dc.contributor.authorWang, Xueqinen_US
dc.contributor.authorWong, Yiik Diewen_US
dc.identifier.citationLi, X., Yuen, K. F., Wang, X. & Wong, Y. D. (2021). Contactless technologies adoption during the coronavirus pandemic: a combined technology acceptance and health belief perspective. Technology Analysis and Strategic Management, 1-14.
dc.description.abstractThe ongoing COVID-19 pandemic and safe social distancing measures have engendered a surge of interests in contactless technology applications. While social distancing might become a long-term practice and consumers are adapting to the new lifestyle, behavioural research is needed to promote consumers’ adoption of contactless technologies. The objective of this study is to investigate the psychological determinants of emerging contactless technologies by synthesising theoretical insights from two behavioural precepts: (i) health belief model comprising constructs such as perceived severity, perceived susceptibility, cues to action, self-efficacy, and (ii) technology acceptance model consisting of constructs such as perceived usefulness and perceived ease of use. A questionnaire survey is conducted to collect data from 508 consumers. The data are analysed using confirmatory factor analysis and structural equation modelling. The results show that health belief factors and technological characteristics contribute to the willingness to adopt contactless technologies. This research enriches behavioural research by providing a coherent and fitting explanation on consumers’ acceptance of contactless technologies. Practically, strategy implications regarding innovation-supportive environment creation, resources and training provision and end-customer demand satisfaction are provided to support contactless technology adoption.en_US
dc.relation.ispartofTechnology Analysis and Strategic Managementen_US
dc.rights© 2021 Informa UK Limited, trading as Taylor & Francis Group. All rights reserved.en_US
dc.subjectEngineering::Civil engineeringen_US
dc.titleContactless technologies adoption during the coronavirus pandemic: a combined technology acceptance and health belief perspectiveen_US
dc.typeJournal Articleen
dc.contributor.schoolSchool of Civil and Environmental Engineeringen_US
dc.subject.keywordsHealth Belief Modelen_US
item.fulltextNo Fulltext-
Appears in Collections:CEE Journal Articles

Citations 20

Updated on Feb 7, 2023

Web of ScienceTM
Citations 20

Updated on Feb 2, 2023

Page view(s)

Updated on Feb 7, 2023

Google ScholarTM




Items in DR-NTU are protected by copyright, with all rights reserved, unless otherwise indicated.