The elderly and the shift from physical to digital information in Singapore: a critical discourse analysis

Abstract

This paper studies the discourse surrounding the elderly and the shift from physical to digital information in public libraries in Singapore in order to examine the implications that it may have on information equality. Using the three-dimensional critical discourse analysis framework by Fairclough, it examines 28 advertisements targeting seniors, published by statutory boards in The Straits Times and The Sunday Times. The findings suggest that the discourse around the digital divide has resulted in a lack of inclusiveness since the discourse of happiness further isolates those living on the fringes of society. It also fails to consider the agency of the elderly, who may not wish to use digital information, especially since its traditional counterpart still exists. Instead, the government has taken an adapt-or-perish stance in its use of digital enforcement, leaving its citizens with only one choice—going digital. Four recommendations have been provided to mitigate the current discourse.