Trustworthiness of policymakers, technology developers, and media organizations involved in introducing AI for autonomous vehicles: a public perspective

Abstract

Qualities of organizations constitute dimensions of trustworthiness. Guided by the integrative model of organizational trust, we developed dimensions of trustworthiness of policymakers, technology developers, and media organizations that are involved in introducing AI for autonomous vehicles. We collected data through six focus group discussions with the public in Singapore. In addition to the core dimensions of trustworthiness, the public would consider acclaim, collaboration, public communication, and affiliation. Further, we identified all the dimensions of trustworthiness as either ability-, recognition-, relation-, or principle-based. These findings carry important implications for the development of the model and stakeholders’ communication about science and technology.