To wait or not to wait? Redirecting passengers and reallocating capacities during incidents in public transport systems

Abstract

Humanity's greatest challenge is to adjust its way of life in a way that planet Earth stays habitable for us as well as for other living beings. Consequently, the emissions we produce need to be drastically reduced in various sectors of our daily lives. In the passenger transport sector, this can, besides avoiding trips, be accomplished by a change in our transport habits, for example, by a shift towards more environmentally friendly modes of transport such as public transport (PT). An improvement in the reliability of PT services raises its attractiveness and can motivate people to use it more often. Incidents (e.g. traffic accidents, technical failures, passenger falls, etc.) occur every day in PT operation and lower its reliability.