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|Title:||Assessing a client-based information service : a Singapore case study.||Authors:||Foo, Sharon Li-Yin.||Keywords:||DRNTU::Library and information science::Libraries::Information services and centres||Issue Date:||2007||Abstract:||This study examines an On-Demand research enquiries database of a fee-based Information Service to investigate the information needs of key clients and how they have evolved over a five-year period. The purpose is to identify significant patterns of use in clients’ information requests and to investigate any gaps in the current service where improvements can be made.||URI:||http://hdl.handle.net/10356/1947||Rights:||Nanyang Technological University||Fulltext Permission:||restricted||Fulltext Availability:||With Fulltext|
|Appears in Collections:||WKWSCI Theses|
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