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Title: Assessing a client-based information service : a Singapore case study.
Authors: Foo, Sharon Li-Yin.
Keywords: DRNTU::Library and information science::Libraries::Information services and centres
Issue Date: 2007
Abstract: This study examines an On-Demand research enquiries database of a fee-based Information Service to investigate the information needs of key clients and how they have evolved over a five-year period. The purpose is to identify significant patterns of use in clients’ information requests and to investigate any gaps in the current service where improvements can be made.
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:WKWSCI Theses

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