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Title: Managing change issues in business process re-engineering projects : a case study at Tan Tock Seng Hospital to identify implementation guidelines.
Authors: Ng, Jonathan Hock Siang.
Keywords: DRNTU::Business::Operations management
Issue Date: 1996
Abstract: Managing change is the hardest part of BPR projects. It traversed cultural, political and personal boundaries and its tasks can be easily underestimated. It touches the fundamental of who, what and why things are done at the workplace and opens up a new paradigmatic mindset to re-examine business processes even though to the affected party 'if it ain't broken why fixed it".
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Theses

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