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Title: Tourism education in Singapore : an audit and analysis at post-secondary level.
Authors: Hugh Catlin.
Ng, Roanld Kok Tiong.
Yeo, Andy Wei Lok.
Keywords: DRNTU::Business::Industries and labor
DRNTU::Social sciences::Recreation
Issue Date: 1995
Abstract: The major problem confronting the tourism industry in Singapore is the dearth of skilled personnel to service it. The consequences of this problem are declining levels of service quality, negative impact on customer satisfaction and ultimately declining profitability. The solution to the problem requires a coordinated approach to education for tourism, an approach which is attuned to economic realities.
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Theses

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