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Title: Outsourcing of library services in Singapore : lessons learnt.
Authors: Hartono, Yulia.
Keywords: DRNTU::Library and information science::Libraries::Administration and management
Issue Date: 2005
Abstract: This study was conducted to analyse the extent of service outsourcing in selected Singapore libraries, to examine the factors or circumstances that led to the decision on whether to outsource, as well as to identify common issues the libraries faced. Also included are learning points from outsourcing experience of other industries such as IT, manufacturing and retail.
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:WKWSCI Theses

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