Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/2128
Title: Privacy issues and management in the National Library Board (Singapore)
Authors: Wang, Damien Khang Cheh
Keywords: DRNTU::Library and information science::Libraries::Administration and management
Issue Date: 2003
Abstract: The Library 2000 report identified technology as one of the three key enablers of the Library 2000 Review Committee's recommendations. Since its formation in 1995, NLB had received accolades for its innovative use of information technology (IT), i.e. library automation and online/e-commerce services. While privacy was largely a peripheral concern for many in Singapore, a vocal minority had voiced concerns about privacy-related issues such as unauthorised usage of membership accounts and cards.The literature review surfaced various threats to patron privacy such as poor location of Internet terminals and third-party usage tracking, and established that privacy concerns do affect online transactions. However, these fears could be mitigated by factors such as good privacy management policies implemented by service providers and the availability of coping strategies on the part of consumers. A total of eleven methods used to manage privacy issues were surfaced, including governmenr legislation, industry self-regulation, non-government watchdogs and software solutions such as anonymous browsing tools. The literature review also covered roles played by libraries and librarians, e.g. in systems design and in public education.
URI: http://hdl.handle.net/10356/2128
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:WKWSCI Theses

Files in This Item:
File Description SizeFormat 
DamienWangKhangCheh03.pdf
  Restricted Access
12.11 MBAdobe PDFView/Open

Page view(s) 50

320
Updated on Dec 4, 2020

Download(s)

6
Updated on Dec 4, 2020

Google ScholarTM

Check

Items in DR-NTU are protected by copyright, with all rights reserved, unless otherwise indicated.