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Title: Applying fuzzy model and rough set model to identify customer requirements in quality function deployment
Authors: Vuong Quang Thai.
Keywords: DRNTU::Engineering::Manufacturing::Quality control
Issue Date: 2007
Abstract: At the very beginning of the stage of applying quality function deployment (QFD), it was used only in some of Japanese companies and got a lot of satisfactory results. This method has quickly attracted many professors, engineers and managers to pay much more attention to deeply research into it. QFD, a customer-driven quality management and product development system for achieving higher customer satisfaction, becomes one of popular tools for product development processes both in manufacturing industry and services. It is also a well-known customer-oriented methodology, which is used to assist companies in developing quality products to satisfy the customer needs.
Description: 70 p.
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:MAE Theses

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