Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/39801
Title: Port marketing as a tool of competitive advantage
Authors: Poh, Kevin Tze Wei.
Keywords: DRNTU::Engineering::Maritime studies::Maritime management and business
Issue Date: 2010
Abstract: The importance of marketing in port management is gradually being recognized by researchers and port operators all over the world as a tool to remain competitive in an increasingly challenging environment. This research project explores the extent of marketing conducted in the Port of Singapore and examines whether current marketing strategies and activities lead to competitive advantage. The literature review in Chapter 2 establishes understanding of marketing constructs and discusses findings of previous studies. Chapter 3 discusses the development of the research methodology. Chapter 4 reports the marketing strategies and activities undertaken by Jurong Port and PSA Singapore within 3 dimensions – customer analysis, marketing mix and customer relationship management. Also, it examines port choice reasons from freight forwarders’ and shipping lines’ perspectives and argues that a marketing capability helps to sustain a competitive advantage for the Port of Singapore. Chapter 5 presents the conclusion.
URI: http://hdl.handle.net/10356/39801
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:CEE Student Reports (FYP/IA/PA/PI)

Files in This Item:
File Description SizeFormat 
MS19.pdf
  Restricted Access
666.68 kBAdobe PDFView/Open

Page view(s) 50

336
Updated on May 7, 2021

Download(s) 50

23
Updated on May 7, 2021

Google ScholarTM

Check

Items in DR-NTU are protected by copyright, with all rights reserved, unless otherwise indicated.