Study on aspects of total quality management in Singapore construction industry

Abstract

This survey research report contains the result of a field survey on the aspects of Total Quality Management in the Singapore Construction Industry. An in-depth analysis of the responses to 200 samples size of people directly involved in the construction stage of 4 projects has been carried out and included in this report. For ech project 25 samples were collected to sufficiently cover all parties involved in the Construction site, namely Clients / Consultants, Main Contractors, Subcontractors and Suppliers. For each party, approximately equal respondences were selected to participate in the survey, i.e. , respondence from each parties or organisation. It is envisage that this size of sample is sufficient and been representative of the typical construction site in Singapore.