Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/46348
Title: A study on balanced scorecard for private educational institutions in Singapore.
Authors: Chan, Kim Min.
Chan, Eleanor Ke Jing.
Tay, Wen Si.
Keywords: DRNTU::Business::Management
Issue Date: 2011
Abstract: This study aims to design a Balanced Scorecard (BSC) for Private Educational Institutions in Singapore. The BSC can be used as a generic framework for performance assessment and strategic management for these organizations. The paper also provides a fresh perspective of incorporating business sustainability in the designed BSC. Design/methodology/approach: The methodology of this study includes literature review and empirical studies comprising of industry interviews and questionnaire surveys. Findings: The findings of this study include a BSC with detailed key performance indicators (KPIs) customized for Private Educational Institutions. Originality/value: This paper presents a BSC with its framework and detailed KPIs customized for use by Private Educational Institutions in Singapore.
URI: http://hdl.handle.net/10356/46348
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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