Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/48302
Title: Social marketing : an answer for cyberbullying in Singapore
Authors: Ang, Xue Ling
Koh, Cecilia Peck Hoon
Soh, Anders Yiming
Keywords: DRNTU::Business::Marketing::Social
Issue Date: 2012
Abstract: Cyberbullying, referring to the wilful, deliberate and repeated harm through the use of electronic devices such as computer, cell phones and other electronic devices, has increased in prevalence with the rising usage of the Internet and social media. Unfortunately, this social issue is not extensively studied in Singapore and hence this research study aims to obtain an in-depth and holistic picture of the cyberbullying scene in Singapore. A two pronged approach was adopted in this study. Interviews were first conducted with local field experts to obtain a greater understanding of the cyberbullying situation in Singapore. After which, a pre-designed questionnaire was distributed to respondents to obtain their attitudes and motivations of cyberbullying, as well as their perspectives of certain social marketing strategies. A total of 294 responses were collated. The findings of this research has revealed that Singapore youths tend to engage in indirect cyberbullying behaviours instead of direct cyberbullying behaviours and they prefer taking a preventive approach when dealing with cyberbullying. Insights in social marketing strategies include the effectiveness of personal recount as a campaign message strategy, the importance of counsellors in addressing this social issue and social media being an effective campaign promotional tool to Singapore youths.
URI: http://hdl.handle.net/10356/48302
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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