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Title: Role conflict and role ambiguity in information systems design
Authors: Ho, Ching Mei
Wong, Kwee Lin
Yong, Janet Yia Cheng
Keywords: DRNTU::Business::Accounting
Issue Date: 1995
Abstract: Information systems (I.S.) technology is widely used in today’s business environment. Firms implement I.S. to improve productivity so as to gain a competitive edge. Unfortunately, some I.S. projects fail to achieve this purpose as users of these systems suffer stress and are dissatisfied with the systems. The failure of I.S. projects is due to systems designers not being fully aware of the social consequences of I.S. design and implementation. They pay insufficient attention to the social and behavioural factors in I.S. design.
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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