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Title: Impact of demographic characteristics on ATM service quality
Authors: Liew Hui Mian, Lim Ann Chi, Soh Wee Hong Nellie
Keywords: DRNTU::Business
Issue Date: 1997
Abstract: The purpose of this research project was to investigate the impact of demographic characteristics - age, sex, income, occupation and education level on the expectations of Automated Teller Machines (ATMs) service quality level.
Description: 83 p.
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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