Please use this identifier to cite or link to this item:
https://hdl.handle.net/10356/57796| Title: | Impact of demographic characteristics on ATM service quality | Authors: | Liew Hui Mian, Lim Ann Chi, Soh Wee Hong Nellie | Keywords: | DRNTU::Business | Issue Date: | 1997 | Abstract: | The purpose of this research project was to investigate the impact of demographic characteristics - age, sex, income, occupation and education level on the expectations of Automated Teller Machines (ATMs) service quality level. | Description: | 83 p. | URI: | http://hdl.handle.net/10356/57796 | Schools: | Nanyang Business School | Rights: | Nanyang Technological University | Fulltext Permission: | restricted | Fulltext Availability: | With Fulltext |
| Appears in Collections: | NBS Student Reports (FYP/IA/PA/PI) |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| NBS FYP 1997_324.pdf Restricted Access | 8.41 MB | Adobe PDF | View/Open |
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