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Title: Gazetted hotels ---- A banking study.
Authors: Ng Guek Qi Lena, Ng Sian Ling, Saifullizan Pungot
Keywords: DRNTU::Business::Finance::Banking
Issue Date: 1997
Abstract: The present study established a ranking of certain bank selection criteria in relation to Gazetted hotels in Singapore; and, establish the extent to which these criteria were satisfied by each hotel's main or sole bank. The study also identified the banks with which hotels have a relationship, quantified how many engaged in multiple banking, and identified the financial products and services they used. The results showed that the rated "Low interest rate charged" as the most important bank selection criterion. All the respondents had a relationship with at least one local bank. The Oversea Chinese Banking Corporation had the biggest market share. 48% of the respondents had a single-bank relationship and 52% had a multiple bank relationship. The most common reason cited for practising multiple banking was it enabled the hotel to obtain the best borrowing rates. Overall, multiple banking hotels had 2.69 relationship. It was seen that current accounts were used by all hotels, while other products (such as fixed deposits) were used by fewer hotels. On average, the hotels used 5.92 different services. And of all the non-cash means of settlement made, Credit cards were the most widely accepted.
Description: 143 p.
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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