Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/58324
Title: Benchmarking of travel agents in Singapore
Authors: Ho, Soah Har
Tan, Hui Leong
Keywords: DRNTU::Business
Issue Date: 1995
Abstract: The primary objective is to benchmark travel agents in Singapore. Benchmarking enables travel agents to compare their own operations against others in the industry. This practice will benefit travel agents in that they can spot possible areas of improvement in their operations and marketing strategies.
URI: http://hdl.handle.net/10356/58324
Schools: Nanyang Business School 
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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