Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/59328
Title: A study of total quality management (TQM) in Singapore
Authors: Chong, Mean Phil
Tan, Hock Seng
Wong, Wei Kei
Keywords: DRNTU::Business::Accounting
Issue Date: 1995
Abstract: In today's competitive business environment, quality is becoming an increasingly important issue. Many companies have implemented Total Quality Management (TQM) as a measure to improve their product quality and overall performance. Quality is one of the most powerful business tools for achieving consumer satisfaction and cost reduction .
URI: http://hdl.handle.net/10356/59328
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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