Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/62439
Title: “Confronting incivilities” : a study on the strategies employed in the negotiation of civility on the MRT train
Authors: Wang, Clara Shi Hui
Keywords: DRNTU::Social sciences::Sociology
Issue Date: 2015
Abstract: It is inevitable for conflicts in any social setting, especially one that boasts of high levels of social interaction to be completely eradicated. The MRT train in Singapore is a typical example where people from different backgrounds come together in a confined and often overcrowded space. Existing literature on the lack of social graces on the MRT train are plentiful. In a BBC Viewpoint piece, Singapore was branded as a country with a ‘massive compassion deficit’ by an expat after her ‘vulnerable’ encounter on the MRT train. This prompted the government to launch yet another national campaign – ‘Bring out the thoughtfulness in you’ – as strategy in confronting incivilities. This paper aims to look beyond this, to explore different strategies such as through the use of STOMP and the act of intervention in addressing the issue on civility on the MRT train.
URI: http://hdl.handle.net/10356/62439
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:HSS Student Reports (FYP/IA/PA/PI)

Files in This Item:
File Description SizeFormat 
HSa14_13.pdf
  Restricted Access
905.19 kBAdobe PDFView/Open

Page view(s) 20

168
checked on Oct 28, 2020

Download(s) 20

12
checked on Oct 28, 2020

Google ScholarTM

Check

Items in DR-NTU are protected by copyright, with all rights reserved, unless otherwise indicated.