Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/62631
Title: Sustaining cycle of workplace trust : understanding trust development in the modern Taiwanese workplace
Authors: Lee, Yvonne Wei Xin
Keywords: DRNTU::Social sciences::Psychology
Issue Date: 2015
Abstract: Interpersonal trust is an essential aspect of many businesses today, and is often maintained by various elements, such as relationship-building in the Chinese context. Although scholars have presented various analyses and conceptual models on the effects of trust in the workplace, these paradigms often lack supporting evidence to illuminate their working mechanisms. This paper addresses this missing link and critically examines the various processes involved in trust-building in the Taiwanese workplace by testing an existing theoretical model. Interviews were conducted with a sample of working adults across different industries. Qualitative framework analysis reveals the significance of multiple components in workplace trust development and highlights its interactive processes in a new circular model. Although relationships are central to trust, it was found that cognitive aspects set its foundation. Findings also underscore the presence of Chinese values such as face, reciprocity and interpersonal relationships in trust development. Implications on modern businesses are discussed.
URI: http://hdl.handle.net/10356/62631
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:HSS Student Reports (FYP/IA/PA/PI)

Files in This Item:
File Description SizeFormat 
FYP_Yvonne Lee_Sustaining Cycle of Workplace Trust.pdf
  Restricted Access
607.4 kBAdobe PDFView/Open

Google ScholarTM

Check

Items in DR-NTU are protected by copyright, with all rights reserved, unless otherwise indicated.