Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/68024
Title: Improving the appointment scheduling system of a clinic
Authors: Lim, Zi Wang
Keywords: DRNTU::Engineering
Issue Date: 2016
Abstract: With an ever increasing need for timely healthcare, clinics and hospitals have to carefully manage their patients’ waiting time. This project aims to reduce the patient waiting time in an eye clinic located in Tanjong Pagar. Data on the movement of patients was collected over the course of six work days in January, from which the probabilities and distribution of process times were generated using ARENA’s Input Analyzer and Microsoft Excel. A model simulating the work processes in the clinic was then constructed and validated on ARENA. After which, modifications were made on the model to understand their effects on the patients’ average waiting time.
URI: http://hdl.handle.net/10356/68024
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:MAE Student Reports (FYP/IA/PA/PI)

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